Shipping policy

Processing Time: Orders are typically processed within 3 business days after payment confirmation. Processing time may vary during peak seasons or promotional periods.

Transit Time: Transit usually takes 5-8 days. 

Shipping Methods: We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • International Shipping (not at this moment, but may be an option in the future) : Delivery times vary depending on the destination country and customs processing.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost at checkout before completing your purchase.

Free Shipping: We offer free standard shipping on orders over a certain amount. The free shipping threshold may vary depending on promotions or special offers.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

Shipping Restrictions: Please note that we currently only ship to addresses within the U.S. We are unable to deliver to P.O. boxes or APO/FPO addresses.

Delivery Issues: In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.

Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. We recommend checking with your local customs office for more information on potential charges.

Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on how to return or exchange items purchased from our store.

Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at 734-530-0300.